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Customer Support


Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It comprises detailed information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of instructional videos explaining how to work with our Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, take a look at our extensive FAQ database, which comprises questions asked by actual clients and provides practical solutions. We regulary update our Frequently Asked Questions section with new entries so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, we have a great team of customer support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you open will be replied to in less than one hour (the average ticket response time being about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 110128

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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